Are you looking to hire a company specializing in pest control and prevention (rodents, insects, bacteria, etc.) but unsure how to make the right choice? At APA, we believe that a reliable and efficient company has several distinctive features to comply with regulations but also to reassure and advise customers. Here are the main characteristics:
Licenses and certifications:
This ensures they follow the necessary safety standards and regulatory guidelines. Reputable companies must also have trained and certified staff.
Experience :
A company with solid industry experience will be better able to provide effective solutions and anticipate potential problems. They will have a better understanding of different pest species and how to manage them. Since 1991, APA technicians have been supporting and advising their clients with know-how and expertise, using a proven methodology that has been refined over time and through industry innovations.
Reputation :
A good indicator of a company’s reliability is its reputation. Customer testimonials and reviews can provide valuable information about the quality of a company’s service. At APA, we are committed to customer satisfaction. Satisfaction surveys are regularly conducted, and we collect customer feedback via our Google account. With an average rating of 4.7/5, our customers are satisfied with our services and support, and they say so!
Transparency:
A quality pest control company should be able to clearly explain their process, including the chemicals used and their potential impact on your environment. They should also be transparent about their pricing. At APA, our sales representatives are also technicians. They are familiar with the methods, products, and regulations. They advise you, answer your questions, and offer an approach tailored to your needs. Each service is subject to a clear and precise quote, with no hidden costs and complete transparency.
Ecological approaches:
These days, it’s important to choose a company that prioritizes environmentally friendly methods and uses products that have minimal impact on the environment. At APA, we believe that innovation and sustainable development will be the foundations for more effective pest control, and above all, one that’s more respectful of our living environment and the environment. By favoring less energy-intensive methods and less harmful products, our technicians are adopting a more sustainable approach while maintaining optimal results.
Customer Service:
With our 60 employees spread across 12 branches, we are close to our customers and their issues. Our technicians are familiar with their industry and service area, allowing them to offer fast and effective solutions.
Personalized services:
Every pest infestation is unique, and a good pest control company should be able to provide a treatment plan tailored to your specific situation. That’s why we’ve chosen to offer personalized support, with a dedicated customer area for each user. They can view their monitoring and control plans, and contact their designated technician directly if they have any questions. We also offer customized and emergency interventions to meet all your needs.
Prevention:
At APA, we implement personalized control plans based on our clients’ needs and challenges. Whether in the food industry, the hospitality sector, or in private homes, it’s essential to adapt and anticipate needs, and above all, reduce the risk of infestation with specific protocols.
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